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Guarantee & Warranty

At Infinite Jewelry Co.®, LLC, we are very proud of our highest-quality jewelry and strive for our customers' complete satisfaction.  If one of our products* is not what you expected, we will gladly refund the purchase amount upon return of the item in its original, unused condition and packaging.  (Unused, resalable condition is determined solely by Infinite Jewelry Co.®, LLC, and the refund amount will be commensurate with that condition.)  In order to receive a refund, you must notify us at nancy.infinitejewelry@gmail.com for return instructions within three (3) days of receiving the product.  The item must be returned to us within ten (10) days of receipt.  Items that are returned more than ten (10) days after delivery, without prior notification, and/or with unexplained damage, will receive no more than a 50% refund.

*Exception:  The Fine and Genuine versions of the Victorian Engagement Ring are Special-order items, and sales are final.  The Special Orders can be canceled, however, only within three (3) days of the order date. 


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